Support
Frequently Asked Questions
Short, direct answers about what Tijarat Desk does, who it is built for and what to expect. Nothing here claims more than the product is described to do.
5 questions
Getting started
What is Tijarat Desk?
Tijarat Desk is business management software. It brings sales, point of sale, inventory, purchases, customers, vendors, employees, branches and reporting together in one platform so everyday business operations are recorded in one place.
Who is Tijarat Desk designed for?
It is designed for retail and wholesale businesses — including general stores, pharmacies, grocery businesses, electronics shops, clothing businesses and businesses running more than one branch or warehouse.
Do I need technical knowledge to use it?
Tijarat Desk is a business tool built around everyday operations such as selling, receiving stock and recording payments, which is what most of the day-to-day work involves. A demo is the best way to judge the fit for your team.
How can I request a demo?
Use the contact form on this website and tell us about your business — what you sell, how many locations you run and what you would like to improve. We will reply to arrange a demo that focuses on your operation.
Can I see Tijarat Desk before deciding?
Yes. Use the contact form to request a demo and tell us about your business. We will get back to you to arrange it.
7 questions
Product
Does Tijarat Desk support POS?
Yes. The POS module covers product search and barcode lookup, cart and quantity handling, discounts, taxes where applicable, customer selection, held sales, multiple payment methods, invoices and returns.
Can Tijarat Desk manage inventory?
Yes. Inventory management covers products, categories, brands, units, SKU, barcodes and product images, along with stock receiving, adjustments, transfers, a stock ledger and packaging conversion.
Can I track customer dues?
Yes. Customer balances come from recorded sales, payments and returns, and each customer has a ledger showing sales history, payments and the amount outstanding.
Can I manage vendors?
Yes. Vendor records hold contact details, purchase history, payables and the payments you have made. Tijarat Desk uses the term vendor for the businesses you buy from.
Can I manage multiple branches?
Yes. Multiple branches, stores and warehouses can sit under one business, with stock held by location, stock transfers recorded, user access per branch and business-wide visibility.
Does Tijarat Desk support barcodes?
Yes. Products can carry a barcode and a SKU, and barcode lookup can be used at the point of sale as well as while receiving stock.
Can I manage employees?
Employee records, attendance, check-in, leave management and branch assignment are described for the product. Payroll is not part of that description, so it should not be assumed.
2 questions
Reporting
Can I generate business reports?
Yes. Report areas include sales trends, purchase trends, expenses, profit and loss, inventory and customer dues.
Can I export reports?
Export to Excel and PDF is supported where applicable, so a report can be shared with an accountant, partner or lender.
1 question
Pricing
How much does Tijarat Desk cost?
Plans are designed around the business — number of branches, users and required modules change what a suitable plan looks like. Request a demo and we will discuss the right fit rather than quoting a one-size-fits-all figure.
Still unsure about something?
Ask a specific question — about credit dues, unit conversion, multi-branch stock, or anything else in your operation — and we will answer it honestly, including when the answer is no.
Next step
See the answers for yourself
A demo is the quickest way to judge whether the platform fits how your business already works.
Tell us about your business and we will show you the parts that matter to you.